Technical

I'm getting connection timeouts to the API
Please raise a support ticket with us along with the following information: Run these commands on your server (change the endpoint to the one you use): ...
Tue, 30 Nov, 2021 at 9:25 AM
What is the average accuracy for WiFi?
Average accuracies with WiFi APs are between 10-50 meters with at least 2 recognized WiFi APs.  We recommend sending over 3 BSSIDs to get better results.
Tue, 30 Nov, 2021 at 12:51 PM
What kindof accuracies can I expect?
For Cellular positioning and with connected + neighboring cells, you can expect accuracies of 400-900 meters. For Cell + WiFi or WiFi-only, you can expe...
Tue, 30 Nov, 2021 at 8:58 AM
What is the 'Accuracy' parameter in API output?
The 'accuracy' value is computed based on our confidence level in the output of the API response. Our benchmark for accuracy is 97% which means we h...
Tue, 30 Nov, 2021 at 9:06 AM
Does 'Signal Strength' improve accuracy?
Yes — Additional data helps improve the quality of triangulated position and also 'accuracy' values. We recommend including as much as possible ...
Tue, 30 Nov, 2021 at 9:11 AM
How does Unwired obtain cell data?
Unwired gets cell position information via data partners that directly or indirectly collect data from devices on the ground. 
Tue, 30 Nov, 2021 at 9:14 AM